First post in a long while!
Hi All
Sorry I disappeared in the wilderness for a long TIME. Haiz, half a year already gone. Unbelievable. Making headway in terms of my career, but not getting anywhere in terms of being happy with alot of things.
First thing first, was my best friend wanted to be alone after his ex-gf return to Singapore. He and I didn't talk for almost 3 months e.g. March, April, May and June. We are alright now. I've forgiven him for ignoring me but I have less tolerant of his fickle mindedness and hyporcrisy over many things he said he was going to do. I have not gone out clubbing this year although I've been to the casino two times as well as the movies. Been staying at home, doing reading and reading of IT knowledge as well as catching up on friendster which is super addictive.
Also, I did successfully completed my 3 month contract up on the Service Desk (fancy name for helpdesk). I was on the phones for the 12 weeks and it was mad. Sometimes I get compliments, jubliant comments on how I handle customer on the service, sometimes I get nasty people on the phone who are intolerant and uncooperative who just want to let off steam at somebody.
I've recently gained my first MCP ~ Microsoft Certified Professional. I've been waiting for this for a very long time. It is a long story...etc. But I am working towards my MCSE. I will also try and study for the CCNA (Cisco Certified Network Associate). Another important qualification these days if you are working in IT Services Management such as helpdesk or desktop support or dealing with people in relations to IT issues is the ITIL cert. ITIL Is Information Technology Infrastructure Library. This was developed by the UK Office of Government Commerce which deals with the best practices in IT Services. ITIL is examined via EXIN a netherlands based neutral certification organisation and used widely in Western Europe, Canada and Australia. It is catching on in the United States and in East Asia.
My mum just came back from a trip to Guangzhou, mainland China to visit relatives and the place. She enjoyed amid some things she didn't like about China. In China, because many people from rural areas migrate to the city, they bring with them some behaviour which is abhorrent. Such as people spitting everywhere, littering and dumping garbage everywhere as if they were still in the village. There is also alot of theives and people using coarse language daily. I can understand the mentality of these people in the city, but I hope once China improves the economic well being of its country folks and the city folks who have secured jobs, the attitude of the people in general will change for the better, more courteous and politeness instead of the rough and rude treatment as it doesn't matter how the world perceives them.
